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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Lilly

Sarah Lilly

November 12, 2024

5  out of  5
rating by Sarah Lilly
"Kriston has taken very good care of all of my insurance needs!"
We responded:
"Thank you so much Sarah, we appreciate your business!"
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Michael Debrow

October 4, 2024

5  out of  5
rating by Michael Debrow
"I had an excellent experience with Kriston. Their expertise and assistance made a complicated process so much easier. They really know their stuff and provided valuable insights. Highly recommend!"
We responded:
"Thank you so much Michael, we really appreciate it. I am so glad we were able to assist!"
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t adams

September 6, 2024

5  out of  5
rating by t adams
"Super friendly,Very Fast and affordable rates!! 10/10"
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Demauri Myers

July 17, 2024

5  out of  5
rating by Demauri Myers
"I have had delightful experiences working with Kriston and her team. They have taken care of my insurance needs for a few years now and I have enjoyed each interaction. Kriston is very professional and very well prepared at all times I highly recommend her office and her business if have insurance needs."
We responded:
"Thank you so much Demauri! I appreciate your continued business and support. "
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Hollieann Dixon

June 27, 2024

5  out of  5
rating by Hollieann Dixon
"Highly Recommend!!! Kriston is an exceptional insurance agent that continues to provide the best customer service out there. If you are looking for an agent who will take the time to explain what you’re paying for, you have found her. Again, highly recommend her agency!"
We responded:
"Thank you so much for the great review Hollie! Customer first is our motto!"
Profile photo of David Haury

David Haury

June 27, 2024

5  out of  5
rating by David Haury
"Kriston responds quickly and is knowledgeable about the policies/requirements involved for our insured property (home & auto). I would strongly recommend her to anyone shopping for insurance!"
We responded:
"Thanks David! I appreciate you allowing me to serve as your Agent. "
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Ej McNeely

June 11, 2024

5  out of  5
rating by Ej McNeely
"Always a great online and in person experience. The atmosphere, professionalism is top-tier!"
We responded:
"Thank you for allowing us to take care of your family!"
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Felicia Wyatt

May 23, 2024

5  out of  5
rating by Felicia Wyatt
"Very professional and timely assistance was provided. After answering some questions and receiving some information I moved all my insurance services after 30 years to Ms. Ruffin at State Farm. The knowledge she provided, quick turn around time and honestly on the best policies etc made this a very easy and simple switch. If you are looking for any insurance needs I highly recommend her and the entire team."
We responded:
"Thank you Felicia! I am glad I was able to assist with your insurance needs and help make the transition smooth!"
Profile photo of Brian Abeyta

Brian Abeyta

March 14, 2024

5  out of  5
rating by Brian Abeyta
"Kriston is one of the most hospitable and detailed insurance agents I've had the pleasure of working with! She took the time to explain everything with detail in an understanding and comforting way. She took the time to look up every option I needed and explained what will and wouldn't work for me and helped save me a ton of money when it came to my car, life, and renters insurance! I will ONLY recommend Kriston when it comes to anyone needing insurance. Her and her team are THE BEST OKC has!"
We responded:
"Thanks Brian! I am so glad we were able to take care of your auto, home, and life insurance needs all while saving you money. I hope to serve as your Agent for years to come!"
Profile photo of Bailey Stringer

Bailey Stringer

February 25, 2024

5  out of  5
rating by Bailey Stringer
"Kriston is amazing! I was recommended her from a friend and I'm so glad I switched. She was so kind, got me set up with a more comprehensive coverage plus roadside assistance AND renters for less that I was paying with Geico. AND my rate has gone down even more, by about 30% over the last year with my safe driver discount. Any time I've had questions she's responded quickly and throughly. 10/10, so happy I switched."
We responded:
"Thank you so much for the rave review Bailey! We appreciate your continued business with us and look forward to serving you and your insurance needs for years to come!"
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Toshall L

February 1, 2024

5  out of  5
rating by Toshall L
"I really enjoy the knowledge that Ms.Ruffin has about my plans, when there’s was a State Wide increase I informed her that I was on a fixed income and that increase was not something I could afford, she looked over my plan and made some changes that I agreed to and got me back on track. Thank you so much for your loyalty"
We responded:
"Thank you, Ms. Lane! I appreciate your continued support and kinds words! I am glad I was able to find a solution to protect you and keep your pockets happy. I look forward to serving as your Agent for years to come."
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Sydnee W

January 5, 2024

5  out of  5
rating by Sydnee W
"Great customer service, so glad for this team to have my back!"
We responded:
"We appreciate you!"
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Tanisha Thomas

January 3, 2024

5  out of  5
rating by Tanisha Thomas
"Kriston and Lydia are the best. Everytime I call and need assistance they're always a great help."
We responded:
"We appreciate you and your business Ms. Thomas! Thank you for allowing us to serve you and your family."
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J M

October 20, 2023

5  out of  5
rating by J M
"They are the best at finding the best rate and offering GREAT customer service. Very friendly and knowledgeable. Highly recommend."
We responded:
"We appreciate you! Thanks for allowing us to help you save!"
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Steven Morrison

August 17, 2023

5  out of  5
rating by Steven Morrison
"This office made everything so easy when it came to switching my insurance. All of the employees seem focused yet personable. I’d highly recommend this office."
We responded:
"Thank you so much! Happy to help!"
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Savannah R

July 30, 2023

5  out of  5
rating by Savannah R
"Kriston was absolutely amazing! From inquiring about a quote, to walking me through the options available, and answering all of the questions I had. I appreciate her patience and dedication in helping me get the coverage I needed for the best price!!"
We responded:
"Thank you Savannah! It was amazing to serve you!"
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Halley Davis

June 1, 2023

5  out of  5
rating by Halley Davis
"Kriston and her team are amazing! They are very knowledgeable and provide amazing service!"
Profile photo of Quin Williams

Quin Williams

May 31, 2023

5  out of  5
rating by Quin Williams
"If you’re looking for insurance and need an agent, Kriston L. Ruffin’s agency is where you need to be. From the cleanliness of the building, to the patience and professionalism of the staff, I was extremely satisfied with the service I received. Thank you again for your knowledge and service, your agency is most highly recommended!!!"
We responded:
"We appreciate you and your business!"
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ayana adjaye

May 12, 2023

5  out of  5
rating by ayana adjaye
"When I found my agent Kriston, both she and her staff were so amazing at helping me insure my home as well as my vehicles! I was shocked by my savings but knew immediately I had made the right choice. I’m so glad my friend recommended her branch to me because anytime I call the office, all the staff are always so friendly and helpful."
We responded:
"Thank you for allowing us to take care of your family!"
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Shannon Doolittle

April 14, 2023

5  out of  5
rating by Shannon Doolittle
"Kriston is amazing. I switched to have her as my agent and she went through my policy to make sure I was getting the best price on my policy!!!"
We responded:
"Thank you for such a kind review! We appreciate you!"
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Arica K

March 30, 2023

5  out of  5
rating by Arica K
"Vonda has been very pleasant, patient and professional with me. I was impressed by how helpful and knowledgeable Vonda was in answering my questions and explaining the different insurance policies. I was given a couple different quotes that would best suit my needs. Look no further, this is the company for you!"
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Jennifer Seibel

March 30, 2023

5  out of  5
rating by Jennifer Seibel
"I am a new customer and would like to give a shout out to HR Advocate, Lydia White. She is very knowledgeable, friendly, and handles herself in such a professional manner, while at the same time making me feel like she really cares and that I matter. I feel like a valued customer because she has taken the time to listen to my concerns and answer any questions I may have had. She is quite an asset to this company. Thank you."
We responded:
"Thank you for such a kind review! We appreciate you!"
Profile photo of Miesha Laird

Miesha Laird

March 29, 2023

5  out of  5
rating by Miesha Laird
"By far the most superior insurance experience I've had. Office was welcoming and all the agents were so professional. Ms. Lydia provided me with great knowledge to assist in choosing the right policies for my needs. Customer service is the number one priority for this business. 10/10 recommend if you're searching for an insurance company."
Profile photo of Sam Moore

Sam Moore

March 4, 2023

5  out of  5
rating by Sam Moore
"Switching over to this office was a breeze. They were able to save me a few hundred dollars a year on my auto and home insurance. When I came in to finalize the change, everyone was very friendly and seemed to work well together. I would highly recommend this office."
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Diane Horne

March 4, 2023

5  out of  5
rating by Diane Horne
"Kriston is very knowledgeable about her insurance offerings. If she does not know at the time she will get the information and call you back. A very very dependable person."
We responded:
"Thank you for such a kind review! We appreciate you!"