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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hollieann Dixon

June 27, 2024

5  out of  5 rating by Hollieann Dixon
"Highly Recommend!!! Kriston is an exceptional insurance agent that continues to provide the best customer service out there. If you are looking for an agent who will take the time to explain what you’re paying for, you have found her. Again, highly recommend her agency!"
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David Haury

June 27, 2024

5  out of  5 rating by David Haury
"Kriston responds quickly and is knowledgeable about the policies/requirements involved for our insured property (home & auto). I would strongly recommend her to anyone shopping for insurance!"
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Ej McNeely

June 11, 2024

5  out of  5 rating by Ej McNeely
"Always a great online and in person experience. The atmosphere, professionalism is top-tier!"
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Felicia Wyatt

May 23, 2024

5  out of  5 rating by Felicia Wyatt
"Very professional and timely assistance was provided. After answering some questions and receiving some information I moved all my insurance services after 30 years to Ms. Ruffin at State Farm. The knowledge she provided, quick turn around time and honestly on the best policies etc made this a very easy and simple switch. If you are looking for any insurance needs I highly recommend her and the entire team."
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Brian Abeyta

March 14, 2024

5  out of  5 rating by Brian Abeyta
"Kriston is one of the most hospitable and detailed insurance agents I've had the pleasure of working with! She took the time to explain everything with detail in an understanding and comforting way. She took the time to look up every option I needed and explained what will and wouldn't work for me and helped save me a ton of money when it came to my car, life, and renters insurance! I will ONLY recommend Kriston when it comes to anyone needing insurance. Her and her team are THE BEST OKC has!"
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Bailey Stringer

February 25, 2024

5  out of  5 rating by Bailey Stringer
"Kriston is amazing! I was recommended her from a friend and I'm so glad I switched. She was so kind, got me set up with a more comprehensive coverage plus roadside assistance AND renters for less that I was paying with Geico. AND my rate has gone down even more, by about 30% over the last year with my safe driver discount. Any time I've had questions she's responded quickly and throughly. 10/10, so happy I switched."
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Toshall L

February 1, 2024

5  out of  5 rating by Toshall L
"I really enjoy the knowledge that Ms.Ruffin has about my plans, when there’s was a State Wide increase I informed her that I was on a fixed income and that increase was not something I could afford, she looked over my plan and made some changes that I agreed to and got me back on track. Thank you so much for your loyalty"
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Sydnee W

January 5, 2024

5  out of  5 rating by Sydnee W
"Great customer service, so glad for this team to have my back!"
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Tanisha Thomas

January 3, 2024

5  out of  5 rating by Tanisha Thomas
"Kriston and Lydia are the best. Everytime I call and need assistance they're always a great help."
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October 20, 2023

5  out of  5 rating by J M
"They are the best at finding the best rate and offering GREAT customer service. Very friendly and knowledgeable. Highly recommend."
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Steven Morrison

August 17, 2023

5  out of  5 rating by Steven Morrison
"This office made everything so easy when it came to switching my insurance. All of the employees seem focused yet personable. I’d highly recommend this office."
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Savannah R

July 30, 2023

5  out of  5 rating by Savannah R
"Kriston was absolutely amazing! From inquiring about a quote, to walking me through the options available, and answering all of the questions I had. I appreciate her patience and dedication in helping me get the coverage I needed for the best price!!"
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Halley Davis

June 1, 2023

5  out of  5 rating by Halley Davis
"Kriston and her team are amazing! They are very knowledgeable and provide amazing service!"
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Quin Williams

May 31, 2023

5  out of  5 rating by Quin Williams
"If you’re looking for insurance and need an agent, Kriston L. Ruffin’s agency is where you need to be. From the cleanliness of the building, to the patience and professionalism of the staff, I was extremely satisfied with the service I received. Thank you again for your knowledge and service, your agency is most highly recommended!!!"
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ayana adjaye

May 12, 2023

5  out of  5 rating by ayana adjaye
"When I found my agent Kriston, both she and her staff were so amazing at helping me insure my home as well as my vehicles! I was shocked by my savings but knew immediately I had made the right choice. I’m so glad my friend recommended her branch to me because anytime I call the office, all the staff are always so friendly and helpful."
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Shannon Doolittle

April 14, 2023

5  out of  5 rating by Shannon Doolittle
"Kriston is amazing. I switched to have her as my agent and she went through my policy to make sure I was getting the best price on my policy!!!"
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Arica K

March 30, 2023

5  out of  5 rating by Arica K
"Vonda has been very pleasant, patient and professional with me. I was impressed by how helpful and knowledgeable Vonda was in answering my questions and explaining the different insurance policies. I was given a couple different quotes that would best suit my needs. Look no further, this is the company for you!"
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Jennifer Seibel

March 30, 2023

5  out of  5 rating by Jennifer Seibel
"I am a new customer and would like to give a shout out to HR Advocate, Lydia White. She is very knowledgeable, friendly, and handles herself in such a professional manner, while at the same time making me feel like she really cares and that I matter. I feel like a valued customer because she has taken the time to listen to my concerns and answer any questions I may have had. She is quite an asset to this company. Thank you."
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Miesha Laird

March 29, 2023

5  out of  5 rating by Miesha Laird
"By far the most superior insurance experience I've had. Office was welcoming and all the agents were so professional. Ms. Lydia provided me with great knowledge to assist in choosing the right policies for my needs. Customer service is the number one priority for this business. 10/10 recommend if you're searching for an insurance company."
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Sam Moore

March 4, 2023

5  out of  5 rating by Sam Moore
"Switching over to this office was a breeze. They were able to save me a few hundred dollars a year on my auto and home insurance. When I came in to finalize the change, everyone was very friendly and seemed to work well together. I would highly recommend this office."
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Diane Horne

March 4, 2023

5  out of  5 rating by Diane Horne
"Kriston is very knowledgeable about her insurance offerings. If she does not know at the time she will get the information and call you back. A very very dependable person."
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Becky Thomasson

March 3, 2023

5  out of  5 rating by Becky Thomasson
"Kriston is very knowledgeable about her products. She takes all the time you need to understand each aspect of coverage you are looking for. Kriston suggested coverage that I didn’t even think about. The personal touch sold me. I recommend this agency and Kriston to anyone looking for new coverage or updating the coverage they have."
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Jake Odell

January 25, 2023

5  out of  5 rating by Jake Odell
"It was great. Very great at her job."
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Terri Y

January 20, 2023

5  out of  5 rating by Terri Y
"Was awesome and patient with me. Very knowledgeable about life insurance."
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Pac Amadeus

January 20, 2023

5  out of  5 rating by Pac Amadeus
"My friend referred me. Great service. Got a good plan."