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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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October 20, 2023

5  out of  5 rating by J M
"They are the best at finding the best rate and offering GREAT customer service. Very friendly and knowledgeable. Highly recommend."
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Steven Morrison

August 17, 2023

5  out of  5 rating by Steven Morrison
"This office made everything so easy when it came to switching my insurance. All of the employees seem focused yet personable. I’d highly recommend this office."
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Savannah R

July 30, 2023

5  out of  5 rating by Savannah R
"Kriston was absolutely amazing! From inquiring about a quote, to walking me through the options available, and answering all of the questions I had. I appreciate her patience and dedication in helping me get the coverage I needed for the best price!!"
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Halley Davis

June 1, 2023

5  out of  5 rating by Halley Davis
"Kriston and her team are amazing! They are very knowledgeable and provide amazing service!"
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Ej McNeely

May 31, 2023

5  out of  5 rating by Ej McNeely
"Always a great online and in person experience. The atmosphere, professionalism is top-tier!"
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Quin Williams

May 31, 2023

5  out of  5 rating by Quin Williams
"If you’re looking for insurance and need an agent, Kriston L. Ruffin’s agency is where you need to be. From the cleanliness of the building, to the patience and professionalism of the staff, I was extremely satisfied with the service I received. Thank you again for your knowledge and service, your agency is most highly recommended!!!"
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ayana adjaye

May 12, 2023

5  out of  5 rating by ayana adjaye
"When I found my agent Kriston, both she and her staff were so amazing at helping me insure my home as well as my vehicles! I was shocked by my savings but knew immediately I had made the right choice. I’m so glad my friend recommended her branch to me because anytime I call the office, all the staff are always so friendly and helpful."
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April 14, 2023

5  out of  5 rating by lilmrsdoo
"Kriston is amazing. I switched to have her as my agent and she went through my policy to make sure I was getting the best price on my policy!!!"
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Arica K

March 30, 2023

5  out of  5 rating by Arica K
"Vonda has been very pleasant, patient and professional with me. I was impressed by how helpful and knowledgeable Vonda was in answering my questions and explaining the different insurance policies. I was given a couple different quotes that would best suit my needs. Look no further, this is the company for you!"
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Jennifer Seibel

March 30, 2023

5  out of  5 rating by Jennifer Seibel
"I am a new customer and would like to give a shout out to HR Advocate, Lydia White. She is very knowledgeable, friendly, and handles herself in such a professional manner, while at the same time making me feel like she really cares and that I matter. I feel like a valued customer because she has taken the time to listen to my concerns and answer any questions I may have had. She is quite an asset to this company. Thank you."
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Miesha Laird

March 29, 2023

5  out of  5 rating by Miesha Laird
"By far the most superior insurance experience I've had. Office was welcoming and all the agents were so professional. Ms. Lydia provided me with great knowledge to assist in choosing the right policies for my needs. Customer service is the number one priority for this business. 10/10 recommend if you're searching for an insurance company."
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Sam Moore

March 4, 2023

5  out of  5 rating by Sam Moore
"Switching over to this office was a breeze. They were able to save me a few hundred dollars a year on my auto and home insurance. When I came in to finalize the change, everyone was very friendly and seemed to work well together. I would highly recommend this office."
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Diane Horne

March 4, 2023

5  out of  5 rating by Diane Horne
"Kriston is very knowledgeable about her insurance offerings. If she does not know at the time she will get the information and call you back. A very very dependable person."
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Becky Thomasson

March 3, 2023

5  out of  5 rating by Becky Thomasson
"Kriston is very knowledgeable about her products. She takes all the time you need to understand each aspect of coverage you are looking for. Kriston suggested coverage that I didn’t even think about. The personal touch sold me. I recommend this agency and Kriston to anyone looking for new coverage or updating the coverage they have."
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Jake Odell

January 25, 2023

5  out of  5 rating by Jake Odell
"It was great. Very great at her job."
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Terri Y

January 20, 2023

5  out of  5 rating by Terri Y
"Was awesome and patient with me. Very knowledgeable about life insurance."
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Pac Amadeus

January 20, 2023

5  out of  5 rating by Pac Amadeus
"My friend referred me. Great service. Got a good plan."
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Kameelah That's Mee Caldwell

January 20, 2023

5  out of  5 rating by Kameelah That's Mee Caldwell
"I ABSOLUTELY LOVE Doing business with Ms. Ruffin! She and her staff are always professional and accomodating! Kriston works hard to get you exactly what you and your family needs! I found my insurance home with her!"
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Brittney Ellis

January 20, 2023

5  out of  5 rating by Brittney Ellis
"What a beautiful and clean a space to do business and I’ll feel wonderful about my experience with not only the staff but the owner! I feel confident about the decisions I’ve made to do business. Please go see Kriston Ruffin and her team for all you insurance needs!"
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Cierra Carder

January 20, 2023

4  out of  5 rating by Cierra Carder
"One of the best experiences I’ve had when discussing insurance. Leticia was thorough and professional but also upbeat and comforting. It felt as if I was casually talking with a friend while she maintained being knowledgeable and helpful. Will definitely be sending others her way for a quote!"
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Janet Rios

January 20, 2023

5  out of  5 rating by Janet Rios
"I was provided excellent and professional service from State Farm. I was helped with great service and am very satisfied with them. I would recommend this insurance company to all my family and friends. I am a customer for life..."
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Eli Gutierrez

January 20, 2023

5  out of  5 rating by Eli Gutierrez
"Where to start!!! I’ve spent and wasted so much time online looking for the car insurance that fits me perfect. Miss Leticia or Letty as she loves to be called, Is just the most wonderful, energetic agent I have ever met. She sat me down and really got to know my needs and precisely what I was looking for. She was very professional and extremely helpful. I'm paying less than I was with a "cheaper" insurance cause she took my education and experience to consideration. I will definitely come back to her when I’m ready to own a house. Thank you again Letty ! So much!!!"
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Lydia White

January 20, 2023

5  out of  5 rating by Lydia White
"Kriston Ruffin and her team will help you with all of your Insurance needs. It’s a friendly environment with amazing customer service!"
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Annyi rivasi

January 20, 2023

5  out of  5 rating by Annyi rivasi
"Leticia was an amazing agent, she knows what she’s doing. She was very professional and helpful, she answered all my questions and doubts. She also gave me the best quotes. I highly recommend her, she also speaks Spanish!"
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Beyra Sanchez

January 20, 2023

5  out of  5 rating by Beyra Sanchez
"Best experience Iv had with insurance! Highly recommend getting a quote from Leticia she’s wonderful and very helpful!"